I have already mentioned that I was looking forward to working in claims, and I wanted to follow up that.
This week has been so much fun.
I know it’s weird, and my coworkers think I’m crazy when I tell them that claims is where it’s at, but I can’t help it. I suppose I just love people, because that’s what it really comes down to. When you work in claims, or in insurance in general, it’s about the people.
I don’t mean to say that dealing with loss is fun, because of course it isn’t. It’s always unfortunate when something terrible happens but putting things back together and getting the insured back to pre-loss condition is rewarding. Not that I’ve specifically done any of that, but I’ve watched the process.
Though I’m still deciding what I want to pursue as a career I must say that I would definitely work in claims. I understand that it can be stressful, and I understand that it can be difficult. I would still become a claims adjustor, property field claim supervisor, or work in special investigations. It has been said that millennials are looking to get out of the cubicle, and here’s a word to the wise: if you want the stability of a job but the freedom of not being at a desk all day, go into SIU or Field Claims, etc. My ride-alongs and shadowing sessions have been very cool.
That being said, I have two weeks and two days left. I’ve been thinking a lot about what my place in this internship actually means. I see it this way; as an intern I have two choices. I could either do what is expected of me, or I could do what has always been encouraged of me and “go beyond”. I know the choice seems obvious, but it’s difficult to figure out how I can exceed expectations. Besides being enthusiastic and completing the work that is asked of me, how can I make a difference?
Fortunately my supervisor has given me the opportunity to present what I’ve learned at my internship’s conclusion. So in addition to presenting on what I now know about insurance and what I liked about the internship, as planned, I’ve decided to add on another presentation about Kemper’s social media presence. My hope is to propose a change in Kemper’s current use of social media and leave a bunch of ideas that could help the company reach out to potential insureds.
When I thought of the idea part of me had no intention of actually going through with it, but I made myself email my supervisor and ask for the project. I have the extra time and I’m enjoying this project so far. Since I’m already present on social media (though there is a lot more for me to learn) I can lend my skills to the company. So why not?
So often I’ve found that the title of ‘intern’ leads to a specific view of one’s role in a company. I have even found that I perpetuate the stereotype sometimes. During my week in Woodland I went to a lunch hosted by the chamber of commerce during which they held a raffle. For one of the prizes the emcee had me select the winner, and announced that he’d “let the intern choose” to the delight (I gauge this by the laughter) of the various businesspeople in the room. While I was a good sport about it, it was the first time I felt as though I was less than a valuable member of a team. I even remember last summer at Victory Gardens when I introduced myself to someone as “The Intern” and he immediately said “No you’re not ‘the intern’, you’re Alyssa.” I greatly appreciated it, and I appreciate the way Kemper treats me as well.
Kemper has been great about not making me “the intern”. I’ve never gotten coffee, and I’ve always felt respected. I think I can attribute this to the fact that I work with some really great people. However, I’m now working hard to be more than just an intern, and I think I can accomplish this.